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📁 Phase 1 — KYC Introduction & Requirements
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📁 Phase 2 — Customer Onboarding in Odoo
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📁 Phase 3 — Document Collection
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📁 Phase 4 — Document Upload & Verification
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📁 Phase 5 — KYC Review & Approval
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📁 Phase 6 — Document Expiry & Renewal
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📁 Phase 7 — Compliance Reporting
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- Join this Course to access resources
2.5 — Contact Type and Transaction Role
📍 WHERE TO FIND IT
Sales ▸ Contacts ▸ [Customer] ▸ Role
✅ WHAT TO DO
Set the customer's role in the transaction to trigger the correct KYC workflow.
- Buyer: purchasing a property (most common)
- Seller: selling/disposing a property
- Joint Buyer: co-purchaser — SEPARATE KYC record required
- Agent/PoA: third-party rep — Power of Attorney document required
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💡 TIP
Joint buyers and Power of Attorney holders each need their own full KYC record. Link them all to the same Sale Order.
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