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📁 Phase 1 — KYC Introduction & Requirements
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📁 Phase 2 — Customer Onboarding in Odoo
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📁 Phase 3 — Document Collection
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📁 Phase 4 — Document Upload & Verification
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📁 Phase 5 — KYC Review & Approval
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📁 Phase 6 — Document Expiry & Renewal
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📁 Phase 7 — Compliance Reporting
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- Join this Course to access resources
2.4 — Set Nationality
📍 WHERE TO FIND IT
Sales ▸ Contacts ▸ [Customer] ▸ KYC Tab ▸ Nationality
✅ WHAT TO DO
Nationality drives the document requirements. Select it carefully.
- Type the country name to search
- UAE: triggers Emirates ID as mandatory
- Non-GCC: triggers residence visa requirement
- Dual nationals: use nationality matching the signing passport
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💡 TIP
Dual nationals: use the nationality of the passport they will sign the SPA with. Document and note the other nationality in the chatter.
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