Home └KYC Compliance — Know Your Customer └2.3 — Enter Contact Information

KYC Compliance — Know Your Customer

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2.3 — Enter Contact Information

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📍 WHERE TO FIND IT
Sales ▸ Contacts ▸ [Customer] ▸ Header
✅ WHAT TO DO
Fill basic contact details. The name must match the customer's official ID documents EXACTLY.
  • Full Name: must match passport/Emirates ID — no nicknames
  • Mobile: include country code (+971 for UAE)
  • Email: required for Odoo portal access and notifications
  • Do NOT shorten or abbreviate the name
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KYC screenshot
💡 TIP
The Odoo name MUST match the SPA and KYC documents exactly. A mismatch will block the NOC and title deed transfer.
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