1.2 — Required KYC Documents

📍 WHERE TO FIND IT
Sales ▸ Contacts ▸ [Customer] ▸ KYC Tab
✅ WHAT TO DO
Every customer requires a specific set of documents based on their nationality and entity type.
  • UAE Nationals: Emirates ID (front+back) + Passport
  • GCC Nationals: National ID + Passport
  • Expats in UAE: Passport + Valid UAE Residence Visa
  • Companies: Trade License + MOA + Authorized Signatory ID
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KYC screenshot
💡 TIP
Send the document checklist by WhatsApp/email BEFORE the customer visits. Collect everything upfront.
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